AMA 140: Medical Office Supervision and Management

Subject
Administrative Medical Assistant
Credits 4 Lab Hours 40 Lecture Hours 20
Quarter Offered
Winter,
Summer
Instructional Mode
Online
This course will focus on developing practical skills in managing people and issues of supervision. Components will consist of building effective work teams, communication skills for supervisors, conflict resolution, managing change, and supervision principles in the healthcare setting.
Outcomes
  • Examine fundamental aspects of employee behavior along with contemporary topics such as remote work, workplace flexibility, and the impact of COVID-19 in the workplace
  • Discuss communication, diversity, culture, and change in the work environment
  • Identify personal strengths and growth areas, practice critical thinking skills, and connect theory to practical solutions for effective management and leadership in an organization
  • Connect concepts to real-world experience with practical learning
Prerequisites

MAC 126 & MAC 129 with a minimum grades of 70% or 1.6

Distribution
Professional Education
Campus
Downtown
Area of Study
Career Education