CARTS 104: Customer Service

Subject
Hospitality Culinary Arts
Credits 3
Quarter Offered
Winter,
Summer
Instructional Mode
In-person
This course is an introduction to table service principles with an emphasis on the physical aspects of table service: types of table service, table settings, and restaurant/dining room setup. Wine, beer, coffee, tea and non-alcoholic beverage service is also presented.
Outcomes
  • Be familiar with the organizational chart of a restaurant's "Front of House"
  • Define the principles of exceptional table service
  • Demonstrate proper sanitation and safety
  • Identify styles of service
  • Identify the elements of the table
  • Identify various types of table settings
Distribution
Career Training
Notes
Face-to-face