This course explores effective communication in small groups. Students examine aspects of group processes, including leadership, conflict management, decision-making, conformity and problem-solving.
Outcomes
- Define small group communication
- List the methods of decision-making processes used in groups.
- Explain the various stages of group development
- Distinguish between different conflict management styles found in groups.
- Identify the various leadership styles and management models
- Analyze the influence of culture on group interaction.
- Identify opportunities as well as challenges of working in a diverse workforce.
- Apply communication principles, such as listening, shared meaning, among others, to organizational settings designed to maximize individual and group performance.
- Identify barriers to verbal and non-verbal communication.
Prerequisites
Placement or ENGL 091
Distribution
General Education