This course focuses on the growing emphasis on customer service, the patient experience, cultural competence, quality improvement, patient safety, and corporate compliance that healthcare professionals deal with every day. Emphasis is placed on communicating appropriately, working well in teams, respecting and valuing differences, using limited resources efficiently, and interacting effectively with coworkers, patients, and guests.
Outcomes
- Identify the key elements of professionalism
- Identify the health care industry and the role students will play
- Display work ethic and performance
- Display personal traits of healthcare professionals
- Develop relationships, teamwork, and communication skills
- Interacts with others regarding cultural competence and patient care
- Research practicum experience
- Identify employment and professional development opportunities
Distribution
Professional Education
Notes
A minimum grade of 1.6 in MAC 113 is required for CMA students to continue in the program.
Campus
Downtown
Area of Study
Career Education