This course focuses on the Administrative Medical office functions. Communication regarding patient appointments will be focused upon. Students will be introduced to proper telephone techniques, a variety of filing systems in the medical office, understanding how equipment and supplies are essential the office, and will learn the basic concepts of performing front-office reception duties in the medical office.
Outcomes
- Perform patient reception duties
- Prepare patient consent forms
- Use office equipment and supplies
- Create and edit patient medical records and documentation
- Demonstrate proper telephone techniques
- Create and maintain medical filing systems
- Develop/maintain patient appointment schedules
- Introduce patient education
Prerequisites
MAC 116 with a minimum grade of 70% or 1.6
Distribution
Career Training
Campus
Downtown
Area of Study
Career Education