This course focuses on the Administrative Medical office functions. Communication regarding patient appointments will be focused upon. Students will be introduced to proper telephone techniques, a variety of filing systems in the medical office, understanding how equipment and supplies are essential the office, and will learn the basic concepts of performing front-office reception duties in the medical office. Prerequisite: AMA 114.
Outcomes
- Create and edit patient medical records and documentation
- Create and maintain medical filing systems
- Demonstrate proper telephone techniques
- Develop/maintain patient appointment schedules
- Introduce patient education
- Perform patient reception duties
- Prepare patient consent forms
- Use office equipment and supplies
Prerequisites
AMA114
Distribution
Career Training
Notes
Online