Information Technology Specialist

Courses in this program are in hybrid format.

Information technology specialists are an integral part of nearly every industry in today's technology-dominated workplace. Students in this program prepare for careers that focus on computer and network support with an emphasis on both practical experience and certification preparation.
Students learn to diagnose and resolve computer problems with software and hardware, use virtualization and cloud computing technologies, and learn about computer security and network systems. Possible careers include IT support technician, desktop support specialist, help desk support, or network administrator. Students are encouraged to spend additional hours of study to obtain industry certifications such as from CompTIA, Microsoft, Amazon Web Services, or Cisco.

For program costs and fees refer to the catalog TUITION AND FEES PAGE.

Program Learning Outcomes
  • Implement computer-based solutions for desktop and laptop computers to install, troubleshoot, configure, and maintain hardware components and core software applications.
  • Troubleshoot problems with wired and wireless networks, printers, video, storage, computer memory, and computer processing units.
  • Perform client-side virtualization and perform cloud computing configuration of servers, storage, databases, networking, and services.
  • Perform essential network systems administration skills related to server operating systems, including user management, resource sharing, network protocols, and computer and information security.
  • Configure and manage network infrastructure, troubleshooting procedures, and network connectivity devices on-premise or in the cloud.
  • Identify computer and network security concepts, threats, attacks, vulnerabilities, operations and incident response, cryptographic concepts, governance, risk, and compliance.
  • Practice communication, problem-solving, and ethical decision-making skills through the use of appropriate technology and with an understanding of the business environment.
  • Apply and summarize research-based knowledge and analyze and interpret data to draw valid conclusions in the context of the program’s discipline.
CIP Code
11.0901

Degrees